Frequently Asked Questions
1. How quickly can I expect my résumé once you get started?
Typical turnaround is determined on a case by case basis and you will be provided a timeframe with our quote. Final delivery is typically a week from the time I have all necessary information. Rush résumés can be accommodated for a nominal fee. Contact me for details.
2. Do you use a standard template and basic questions to collect information?
No. You have enough to do without having to do my work for me too. I make this as easy as possible for you and compile the bulk of the information I need through phone interviews and reviews. Let’s talk, email, or chat and I will show you how stress-free this process can be.
3. Can I provide feedback and direction on how my résumé is written?
Please do! This is a client led process and I would like you to be engaged every step of the way. I value your suggestions, ideas, and feedback. After all, I am writing about YOU. It is important that I get your input early and often, if possible, in the process.
4. So I’ll work directly with you?
You’ll work directly with me, Sara. I am based in the Dallas-Fort Worth Metroplex in Texas but have experience drafting résumés for clients as far away as Fiji.
5. That makes you different than the other online résumé writing services!
You got it! I pride myself on my personalized service and each and every résumé.
6. What if I don’t have a résumé?
Then you need one! It’s really not an option anymore. I can start from scratch. Let’s talk about where you’ve been and where you’d like to go. With this information, I will draft a working résumé that we will collaborate to complete.
7. How are edits and changes handled?
Revisions are unlimited.* A great résumé is the result of effective collaboration so I do not limit or charge extra for editing.
8. What about file formats?
Your final résumé will be sent in Word and PDF versions.
9. Do you guarantee that I'll find a job with the résumé you create for me?
No, I cannot make that guarantee, and beware any résumé writer who does.
I DO guarantee that I will create a résumé that effectively highlights your skills and accomplishments, is perfectly formatted and will attract the attention of hiring managers. My role is to create a professional résumé for you to secure interviews. The rest is up to you!
I DO guarantee you will be 100% satisfied or I will work with you until you love your new résumé.
I can confidently offer this guarantee based upon more than 20 years’ experience in the industry, a high rate of repeat and referral clients, and hundreds of job seekers who have secured interviews. My goal is to ensure you are entirely comfortable with your résumé and I will work with you until you’re completely satisfied! In addition, intellectual property cannot be returned so in line with industry standards, there are no refunds.
10. What if I can’t find the résumé you created for me or my computer crashes?
I will also keep your résumé on file permanently unless you request I do not. This ensures you have access to it at any time from anywhere.
11. What about updates in the future?
Maintaining a copy of your latest résumé also ensures updates are quick and cost effective. Minor updates are $25-$50, more involved updates run roughly half the cost of the original resume. Contact me for details.
12. How do I make payment? Are credit cards accepted?
I accept PayPal, PayPal Here, Chase QuickPay, and Square Cash for payments. Please let me know if alternate arrangements are necessary.
13. Any tips on jump-starting my job search?
Yes! Indeed.com. One of the best job-search sites I know. It compiles all the information from all the major job sites for you.
More questions about job hunting? Feel free to ask anytime! I also have a plethora of resources I can share with my clients including comprehensive reports and step-by-step instructions for using LinkedIn and Facebook effectively in your job search.
16. What about security and privacy?
I do not subcontract. I do take your security and privacy concerns very seriously and can guarantee that all of your information is completely confidential and information as to my clients is never shared with anyone for any reason.
17. What if I have more questions?
Feel free to call or email anytime! I am here to help! 972-876-2031 or Sara@DFWRésumé.com